Privacy policy
Last updated: August 19, 2026
This Privacy Policy explains how Rust Belt Customz collects, uses, and shares personal information when you visit https://rustbeltcustomz.com, purchase from us, request a quote, use our customization tools, or otherwise communicate with us (collectively, the “Servicesâ€).
Information we collect
Depending on how you use the Services, we may collect:
- Contact and account information, such as your name, email address, phone number, billing and shipping addresses, and account details.
- Order and transaction information, such as products, quantities, order history, payment confirmation, fulfillment status, returns, and exchanges. Payment card details are processed by our payment providers; we receive transaction information needed to complete the order.
- Quote and customization information, such as your company or organization, requested products, quantities, colors, deadlines, notes, and any logos, images, or artwork you choose to upload or send.
- Communications, including customer-service messages, reviews, and other information you choose to provide.
- Device and usage information, such as IP address, browser and device information, cookie identifiers, pages viewed, interactions, and referral information.
How we collect information
We collect information directly from you, automatically through cookies and similar technologies, and from service providers that help operate the Services, including Shopify, payment processors, shipping providers, analytics and advertising providers, customer-support tools, and installed store applications.
How we use information
- To provide quotes, digital proofs, customized products, orders, shipping, returns, and customer support.
- To process payments and prevent fraud or other harmful activity.
- To communicate about your request, account, or order.
- To maintain, analyze, personalize, and improve the Services.
- To send marketing communications when permitted by law and based on the choices you make.
- To comply with legal obligations and enforce our terms and policies.
How we share information
We may share personal information with Shopify and vendors that perform services for us, including payment processing, website hosting, analytics, advertising, customer support, production, fulfillment, and shipping. We may also share information when you direct us to, when required by law, to protect rights and safety, or in connection with a business transaction such as a merger or sale.
Some disclosures to analytics or advertising providers may be treated as a “sale,†“sharing,†or targeted advertising under certain privacy laws. Where applicable, you may contact us to exercise available privacy choices.
Cookies and similar technologies
We and our service providers use cookies, pixels, and similar technologies to operate the store, remember preferences, understand site use, protect the Services, and support advertising. Browser settings can block or delete cookies, but doing so may affect site functionality. For information about cookies used by Shopify, see Shopify’s Cookie Policy.
Marketing choices
You can unsubscribe from marketing emails using the link in the message. A quote request or customer-service message by itself does not subscribe you to marketing. Transactional messages about a request or order may still be sent as needed to provide the Services.
Retention and security
We retain personal information for as long as reasonably necessary to provide the Services, maintain business and transaction records, resolve disputes, enforce agreements, and meet legal obligations. No security method is perfect, and we cannot guarantee absolute security.
Your privacy rights
Depending on where you live, you may have rights to request access to, correction of, deletion of, or a copy of personal information, and to opt out of certain advertising-related uses. We may need to verify your identity before completing a request. You may exercise an applicable right by emailing rustbeltcustomz@gmail.com. You may also appeal a decision by replying to our response.
Children’s privacy
The Services are not intended for children, and we do not knowingly collect personal information from children. A parent or guardian may contact us to request deletion of information provided by a child.
Third-party links
The Services may link to websites or platforms that we do not control. Their privacy practices are governed by their own policies.
Changes to this policy
We may update this Privacy Policy to reflect changes to our practices or legal requirements. We will post the revised policy here and update the date above.
Contact us
Questions or privacy requests can be sent to rustbeltcustomz@gmail.com or by phone at (330) 704-4215.